星云棋牌官网下载

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                              老年人出境旅游纠纷的特点和预防方法

                              时间:2018-09-24 来源:现代商贸工业 作者:邹伟能,张彩霞 本文字数:5870字

                                摘    要: 星云棋牌官网下载了解老年人出境旅游纠纷的现状, 探讨老年人出境旅游纠纷的原因及防范措施。采用文本分析法和文本计量法, 将中国裁判文书网、无讼网上搜集的59例民事诉讼案件的关键信息录入EXCEL软件进行并分析。发现案件数量呈上升趋势, 涉诉旅游目的地以亚洲为主;纠纷类型以旅游合同纠纷为主;旅游经营者败诉率较高等现象。提出应不断完善旅游法制建设, 加强出境旅游市场监管;规范出境旅游合同, 明确境内旅游经营者与境外地接社的责任分担等建议。

                                关键词:星云棋牌官网下载 老年人; 出境旅游纠纷; 案例分析; 建议;

                                JINNIANLAI, WOGUORENKOULAOLINGHUACHENGDURIYIJIASHEN, LAONIANRENCHUJINGLVYOUSHICHANGFAZHANXUNSU。《2018NIANGUOMINJINGJIHESHEHUIFAZHANTONGJIGONGBAO》XIANSHI, 2018NIANMOQUANGUOZONGRENKOU13.95YIREN, QIZHONG60ZHOUSUIYISHANGDERENKOUWEI2.49YI, ZHANBI17.9%。21SHIJIYILAI, WOGUOCHUJINGLVYOUYEDEFAZHANJINRULEYIGEJIASUJIEDUAN。1998NIANWOGUONEIDIGONGMINCHUJINGLVYOURENSHUWEI843WANRENCI, 2017NIANTUPO1.3YIRENCI。GENJUQUANGUOLAOLINGWEIDEYIXIANGDIAOCHASHUJU, MUQIANWOGUOMEINIANLAONIANRENLVYOURENSHUYIZHANDAOQUANGUOLVYOUZONGRENSHUDE 20%YISHANG, LAONIANRENCHUYOUYIYUANJIAOQIANGLIE。XIECHENGLVXINGWANGFABUDE《2018NIANLAONIANRENGENTUANLVYOUXIAOFEISHENGJIBAOGAO》XIANSHI, 2018NIANLAONIANCHUJINGYOUSHICHANGBI2017NIANZENGZHANG30%YISHANG, LAONIANRENLVYOUZUJIBIANBU74GEGUOJIAHEDIQU。YOUYUCHUJINGGUO (DIQU) SHULIANGDUO, DILIFANWEIGUANG, GEGUO(DIQU)SHEHUIZHIANHEZHENGZHIJINGJIXINGSHIQIANCHAWANBIE, WOGUOYOUKEZAIDAGUIMOCHUJINGLVYOUSHIPINPINZAOYUGEZHONGLVYOUANQUANSHIGU, SHENZHIYINFACHUJINGLVYOUJIUFEN。MUQIAN, WOGUOXUESHUJIEDUILVYOUJIUFENDETOUSUDENGFEISUJIEJUEJIZHIGUANZHUJIAODUO, ERDUILVYOUJIUFENMINSHISUSONGJIZHIGUANZHUJIAOSHAO。WEILELEJIEWOGUOLAONIANRENCHUJINGLVYOUJIUFENMINSHISUSONGANLIDEJIBENQINGKUANGJIYINFAJIUFENDEYUANYIN, JINERTICHUFANGFANLAONIANRENCHUJINGLVYOUJIUFENDEJIANYI, BENWENSHOUJILE59LILAONIANRENCHUJINGLVYOUJIUFENMINSHISUSONGANLIBINGJINXINGFENXI。

                                1、 59例老年人出境旅游纠纷的基本情况

                                1.1、 研究对象

                                在中国裁判文书网、“无讼网”上, 以“旅游纠纷”、“老年人”为检索词进行案件搜集, 搜索到285份旅游纠纷民事判决书。研究对象选入标准: (1) 文书为民事判决书; (2) 当事人原告是旅游者及其代理人, 且年龄≥60岁。 (3) 时间范围:从2010年1月1日到2018年8月30日。共得到241份旅游纠纷民事判决书。剔除标准: (1) 主要事实不清楚; (2) 当事人虽然是老年人, 但是旅游者不是老年人; (3) 旅游者年龄小于60岁的但出现在搜索结果中的; (4) 原告为旅行社或保险公司; (5) 旅游目的地为国内游的。剔除无效文书223份, 得到62份老年人旅游纠纷的民事判决书。将同属于同一案件的一审判决书、二审判决书或/和再审判决书合并为同一个案件, 一共得到59例老年人出境旅游纠纷民事判决书。将上述民事判决书的关键信息录入EXCEL软件并分析。
                               

                              老年人出境旅游纠纷的特点和预防方法
                               

                                1.2、 老年人出境旅游纠纷概况

                              星云棋牌官网下载   2010NIANYILAI, WOGUOLAONIANRENCHUJINGLVYOUJIUFENDESHULIANGCHENGSHANGSHENGQUSHI (BIAO1) 。LAONIANRENCHUJINGLVYOUJIUFENANANYOUYIBANFENWEILIANGDALEI:YILEISHILVYOUHETONGJIUFEN;LINGYILEIWEIRENSHENSUNHAIQINQUANJIUFEN。NARUBENYANJIUDUIXIANGDE59LILAONIANRENCHUJINGLVYOUJIUFENZHONG, LVYOUHETONGJIUFEN51LI, ZHANQUANBUJIUFENSHULIANGDE, 86.44%, RENSHENQUANSUNHAIQINQUANJIUFEN8LI, ZHAN13.56%。59LILAONIANRENCHUJINGLVYOUJIUFENZHONG, LAONIANLVYOUZHEYIZHONGDILINGLAONIANRENWEIZHU, NVXINGDUOYUNANXING, MUDEDIBIANBUYAZHOU、OUZHOU、MEIZHOU、DAYANGZHOUHEFEIZHOUDENG。QIZHONG, REMENLVYOUMUDEDIBAOKUOTAIGUO、FEILVBIN、MALAIXIYA、ZHONGGUOXIANGGANG、ZHONGGUOAOMEN、ZHONGGUOTAIWAN、RUISHI、RIBEN、HANGUODENGDI。59LILAONIANRENCHUJINGLVYOUJIUFENZHONG, LAONIANLVYOUZHESIWANG14LI, SHANGCAN27LI, QITAQINGWEIRENSHENSUNHAI8LI, CAICHANSUNSHI10LI (BIAO2) 。

                                表1 59例老年人出境旅游纠纷的时间分布
                              表1 59例老年人出境旅游纠纷的时间分布
                                59例老年人出境旅游纠纷的基本情况
                                59例老年人出境旅游纠纷的基本情况

                                59LILAONIANRENCHUJINGLVYOUJIUFENZHONG, YISHENANJIAN42LI, ERSHENANJIAN17LI。QIZHONG, YISHENANJIANZHONG, 28LISHIYONGJIANYICHENGXU, 14LISHIYONGPUTONGCHENGXU。42LIYISHENANJIANPINGJUNSUSONGHAOSHIYUE8GEYUE, 17LIERSHENANJIANPINGJUNSUSONGHAOSHIYUE19GEYUE。

                                2、 老年人出境旅游纠纷的特点

                                2.1、 老年人出境旅游纠纷呈上升趋势, 目的地以亚洲国家(地区)为主

                                YANJIUJIEGUOXIANSHI, 2013NIANZHIQIAN, WOGUOLAONIANRENCHUJINGLVYOUJIUFENJIAOSHAO, 2013NIANHOUJIUFENSHULIANGZENGZHANGJIAOKUAI, SHESULVYOUJIUFENMUDEDIYITAIGUO、ZHONGGUOXIANGGANG、ZHONGGUOAOMEN、ZHONGGUOTAIWAN、RUISHI、RIBEN、HANGUODENGYAZHOUGUOJIAHEDIQUWEIZHU。

                                ZHEIYIFANGMIANYUWOGUOJINNIANLAICHUJINGLVYOUSHICHANGKUAISUZENGZHANGJINMIXIANGGUAN。LIANHEGUOSHIJIELVYOUZUZHI (United Nations World Tourism Organization, UNWTO) DEZUIXINTONGJISHUJUXIANSHI, 2014NIANZHONGGUOJIN1 YIRENCICHUJINGLVYOU, JINGWAILVYOUXIAOFEIGAODA1287 YIMEIYUAN, SHISHIJIEDIYIDACHUJINGKEYUANSHICHANG。ZAILVYOUMUDEDIDEXUANZESHANG, WOGUOLAONIANLVYOUZHEQINGLAITAIGUO、ZHONGGUOXIANGGANG、ZHONGGUOAOMEN、ZHONGGUOTAIWAN、RIBEN、HANGUODENGDIFANG。ZHEIYUZHONGGUOLVYOUYANJIUYUANYUXIECHENGLVYOUDASHUJULIANHESHIYANSHILIANHEGONGBUDE“2018NIANZUISHOUZHONGGUOYOUKEHUANYINGDETOP20GUOJIA”JIBENBAOCHIYIZHI (XIANGJIANTU) 。YOUYUCHUJINGLVYOURENCIPANGDA, ZAICHUJINGLVTUZHONGSHENGBING、SHOUSHANG、ZAOYUELIETIANQIHEDAOQIANGSHIJIANDENGFENGXIANZENGJIA, CANJIASHESHUI、YEWAIHUOKONGZHONGDENGGAOFENGXIANXIANGMUDAOZHIFASHENGYIWAISHIJIANLVJIANBUXIAN。

                                图1 2018年最受中国游客欢迎的TOP20目的地
                              图1 2018年最受中国游客欢迎的TOP20目的地

                              星云棋牌官网下载   SHUJULAIYUAN:ZHONGGUOLVYOUYANJIUYUAN、XIECHENGLVYOUDASHUJULIANHESHIYANSHILIANHEFABU《2018NIANSHANGBANNIANCHUJINGLVYOUDASHUJUBAOGAO》, , 2019-3-14

                              星云棋牌官网下载   LINGYIFANGMIANYUWOGUOLVYOUFALVJIANSHERIYIWANSHANJINMIXIANGGUAN。2013NIAN4YUE25RI, 《ZHONGHUARENMINGONGHEGUOLVYOUFA》 (YIXIAJIANCHENGLVYOUFA) JINGDISHIERJIEQUANGUORENMINDAIBIAODAHUICHANGWUWEIYUANHUIDIERCIHUIYISHENYITONGGUO。《LVYOUFA》BUJINGUIDINGLEZHENGFU、LVYOUJINGYINGZHEHELVYOUZHEDEQUANLIHEYIWU, HAIGUIDINGLELVYOUJIUFENDECHULIFANGSHI, WEILVYOUZHEDEHEFAQUANYIBAOHUTIGONGLEFALVYIJU。《LVYOUFA》WEILVYOUZHEBAOHUTIGONGYIGEZHIDUHUAANPAI, WEILVYOUZHEANQUANQUELILEZUIDIANQUANBAOZHANGBIAOZHUN。LVYOUFADESHISHISHIDELVYOUJIUFENYOUFAKEYI, CONGERDAOZHILELVYOUFASHENGXIAOHOULVYOUJIUFENMINSHISUSONGANJIANSHULIANGZENGZHANGJIAOKUAI。2014NIAN12YUE, 《QUANGUORENMINDAIBIAODAHUICHANGWUWEIYUANHUIZHIFAJIANCHAZUGUANYUJIANCHA<ZHONGHUARENMINGONGHEGUOLVYOUFA>SHISHIQINGKUANGDEBAOGAO》ZHICHU, CHUJINGLVYOUZHONG“LINGFUTUANFEI”、QIANGZHIGOUWUDENGXIANXIANGKEGUANCUNZAI, CONGERRONGYIYINFAJIUFEN。BEIJINGSHICHAOYANGQUFAYUANFABU2015-2017 NIANDU《SHELVYOUMINSHIJIUFENSHENPANBAIPISHU》。2015-2017 NIANCHAOYANGFAYUANGONGSHOULISHELVYOUMINSHIJIUFEN1095 JIAN, SHENJIE1022 JIAN, SHESULVYOUZHEYIZHONGLAONIANWEIZHUTI, QIZHONG60SUIYISHANGDEZHANBI40.6%。

                                2.2、 老年人出境旅游纠纷以旅游合同纠纷为主

                                YANJIUJIEGUOXIANSHI, LAONIANRENCHUJINGLVYOUJIUFENZHUYAOYILVYOUHETONGWEIZHU。59LILAONIANRENCHUJINGLVYOUJIUFENZHONG, LVYOUHETONGJIUFEN51LI, ZHANQUANBUJIUFENSHULIANGDE86.44%。LINGYOU8LIWEIRENSHENSUNHAIQINQUANJIUFEN。LAONIANRENCHUJINGLVYOUJIUFENZHUYAOJIZHONGZAIJILEI, JIJINGDIANNEIJISHANGXIACHETUZHONGFASHENGYIWAISHUAIDAO、JIAOTONGSHIGUDAOZHIRENSHENSUNHAI、CHENGZUOKUAITINGHEYOUCHUANDENGFASHENGRENSHENSUNHAI、CANJIAYOUYONGFUQIANFASHENGRENSHENSUNHAIHELVYOUJINGYINGZHESHANZIBIANGENGLVYOUXINGCHENGDENG (BIAO2) 。QIZHONG, YINQICHEJIAOTONGSHIGUHUOCHUANBODIANBOERDAOZHILAONIANLVYOUZHEFASHENGRENSHENGSUNHAIDEBILIGAO, YUEZHANQUANBUJIUFENSHULIANGDESANFENZHIYI。LAONIANLVYOUZHEZAIJINGQUNEIHUOSHANGXIACHEQIJIANFASHENGSHUAISHANGDENGYIWAISHIGUDUO, YUEZHANQUANBUJIUFENSHULIANGDESIFENZHIYI。LAONIANLVYOUZHECANJIAYOUYONGFUQIANDENGGAOFENGXIANXIANGMUERDAOZHISIWANGDEYOU6LI。LVYOUJINGYINGZHESHANZIBIANGENGLVYOUXINGCHENGDEYOU5LI, JUTIQINGXINGBAOKUOLVYOUGUOCHENGZHONGSUODUANLEJINGDIANCANGUANSHIJIAN、YILOULEMOUGEJINGDIAN、MINGXIANZENGJIAGOUWUDIANDENGQINGKUANG。LINGWAI, LAONIANLVYOUZHETUFAJIBINGDEYOU5LI。ZAIXIANLVXINGSHEXIECHENGFABUDE《2018NIANDULVYOUYIWAIXIANTOUBAOYULIPEIBAOGAO》XIANSHI, 2017NIANZHONGGUOJUMINCHUJINGLVYOUDELIPEIANJIANZHANGUONEIWAILVYOUQUANBULIPEIANJIANDE62%, QIZHONGOUZHOUCAICHANSUNSHIANFASHENGLVZUIGAO;YILIAOANJIANZHONGSHUAISHANGZUIDUO, CHAOGUOYIBANSHIZHONGLAONIANREN, ERSHUAISHANGDEGAOFAQUYUBAOKUOJIUDIANWEISHENGJIAN、PAIDUICHU、SHANLUDENGDIDIAN。

                                表2 出境旅游案件纠纷主要类型 L
                              表2 出境旅游案件纠纷主要类型 L

                                2.3、 旅游经营者败诉率高

                              星云棋牌官网下载   CHUJINGLVYOUANJIANJIUFENDEYUANYINBIJIAOFUZA, JIYOULVYOUJINGYINGZHEDEYUANYIN, YEYOULVYOUZHEDEZISHENYUANYIN, HAIYOULVYOUMUDEDIZIRANHUANJING、ZHENGZHI、JIAOTONGDENGBUKEYUJIANYINSUDENGYUANYIN。YINCI, LVYOUJIUFENPUBIANCUNZAIYOULVYOUJINGYINGHELVYOUZHEFENDANZERENDEQINGKUANG。

                              星云棋牌官网下载   RUGUOYIFAYUANPANJUELVYOUJINGYINGZHECHENGDANYIDINGBILIDEPEICHANGZERENZUOWEIBAISUBIAOZHUN, ZEBENYANJIUJIEGUOXIANSHI, LAONIANRENCHUJINGLVYOUJIUFENZHONGLVYOUJINGYINGZHEDEBAISULVJIAOGAO。CHULE8LILAONIANRENCHUJINGLVYOUJIUFENZHONGLVYOUJINGYINGZHEMEIYOUCHENGDANRENHEPEICHANGZERENZHIWAI, QIYU51LILVYOUJINGYINGZHEJUNBEIFAYUANPANJUECHENGDANLEYIDINGBILIDEPEICHANGZEREN。QIZHONG, LVYOUGONGSIBEIFAYUANPANJUECHENGDANQUANBUZEREN16LI、ZHUYAOZEREN19LIHECIYAOZEREN16LI。LVYOUJINGYINGZHEDEGUOCUOBAOKUO:LVYOUJINGYINGZHEWEIWANQUANLVXINGLVYOUHETONG、LVYOUJINGYINGZHEYUJIANLEFENGXIANDANQUEWEICAIQUZUGOUDEANQUANBAOZHANGCUOSHI、JIAOTONGYIWAIZHILAONIANLVYOUZHERENSHENSUNHAIERYOULVYOUJINGYINGZHECHENGDANTIDAIZEREN、LVYOUZHEFASHENGYIWAISHIDAOYOUWEIPEITONGYOUKE、LVYOUZHECANJIAYOUYONGFUQIANDENGGAOFENGXIANXIANGMUWEIPEIBEIZHUANYERENYUANHUOWEILVXINGGAOZHIYIWU、SIJIQIDONGJIJINJICHACHEYIJILVYOUZHESHANGXIACHESHIWEIJINDAOANQUANTIXINGYIWUDENG。

                                CHUJINGLVYOUDEJIAOTONGANQUANCHENGWEIWEIXIELVYOUZHEANQUANDEZHUYAOYUANYIN。YINJIAOTONGGONGJURUQICHE、CHUANBO、HUOCHEDENGFASHENGYIWAISHIGUDECHUJINGLVYOUJIUFENANLIJIAODUO, DA23LI, YUEZHANQUANBUJIUFENDESICHENG。ZHUYAOQINGXINGBAOKUOLAONIANLVYOUZHESHANGXIACHESHICAIKONGJIETIERSHUAIDAOSHOUSHANG、DABACHEFASHENGJIAOTONGSHIGUYIZHILAONIANLVYOUZHESHOUSHANG、LAONIANLVYOUZHECHENGZUOKUAITINGHUOQITACHUANBODENGGUOYUYONGJIFASHENGCAITASHIJIANHUOCONGCHUANBOSHANGSHUAIDAOHUOLUOSHUISHOUSHANGDENG。

                                DIJIESHEDEZIZHIJIQIFUWUZHILIANGLIANGYOUBUQIYESHIWEIXIECHUJINGLVYOUZHEANQUANDEZHONGYAOYINSU。WOGUOFALVGUIDINGYINDIJIESHEQUEFAHEFAZIZHIHUOFUWUZHILIANGQIANJIAERDAOZHILVYOUZHEANQUANYIWAISHIGUHUOZAOCHENGLVYOUHETONGWEIYUEDE, GUONEILVYOUJINGYINGZHEXUDUILVYOUZHECHENGDANMINSHIPEICHANGZEREN。

                                LAONIANLVYOUZHEZAICANJIAYOUYONGFUQIANDENGGAOFENGXIANLVYOUXIANGMUDEANQUANFENGXIANJIAOGAO。GONGYOU6LILAONIANRENCHUJINGLVYOUJIUFENDELAONIANRENLVYOUZHECANJIALEYOUYONGFUQIANERFASHENGANQUANSHIGU, ZAOCHENGLE6RENSIWANGDEYANZHONGHOUGUO。YINCI, LVYOUJINGYINGZHEYINGJIANYILAONIANLVYOUZHEJINLIANGSHAOCANJIAGAOFENGXIANLVYOUXIANGMU;RUGUOLAONIANLVYOUZHEFEIYAOCANJIA, NEIMELVYOUJINGYINGZHEYINGZAICHONGFENLVXINGGAOZHIYIWUDEQIANTIXIAYUQIZIYUANYUEDINGHOUGUOZIFUBINGZUOHAOCHONGFENDEANQUANBAOZHANGCUOSHI。LAONIANLVYOUZHETONGSHIYEYAOJIAQIANGLVYOUGUOCHENGZHONGDEZIWOBAOHUYISHI, TINGQUJIANYI, LIANGLIERXING。

                                2.4、 老年旅游者旅游风险意识不足

                              星云棋牌官网下载   ZONGHESHANGSHULAONIANRENCHUJINGLVYOUJIUFENJIQIFASHENGYUANYINKEYIKANCHU, DUOSHULAONIANLVYOUZHEDUICHUJINGLVYOUDEFENGXIANYISHIRENZHIBUZU。YOUYULAONIANLVYOUZHENIANLINGDA、SHENTIJINENGXIAJIANG、DUIHUANJINGBIANHUADESHIYINGXINGBUQIANG, SHENZHIHENDUOLAONIANLVYOUZHEBENSHENHUANYOUJIBING, YIZHILAONIANLVYOUZHEZAILVYOUTUZHONGRONGYIFASHENGGEZHONGYIWAISHIGU。YIYOUYANJIUBIAOMING, LVYOUZHEDELVYOUFENGXIANGANZHINENGLICUNZAIXINGBIECHAYIHENIANLINGCHAYI。YOUYUZHONGGUOGUONEILVYOUHUANJINGANQUANXINGJIAOGAO, NIANLAOQIEYOULVYOUJINGYANDELAONIANLVYOUZHEWANGWANGDUICHUJINGLVYOUQIANZAIDEJIANKANG、JIAOTONGANQUAN、KONGBUZHUYIJIZIRANZAIHAIDENGFENGXIANGANZHIBUMINGAN。DUOSHULAONIANCHUJINGLVYOUJIUFENZHONG, LAONIANRENYINZISHENCUNZAIGUOCUOHUOYINZISHENHUANYOUJIBINGERBEIFAYUANPANJUEYULVYOUJINGYINGZHEFENDANYIDINGBILIDEFALVZEREN。59LILAONIANCHUJINGLVYOUJIUFENZHONG, LAONIANLVYOUZHEBEILVYOUZHEBEIBOHUIQUANBUSUSONGQINGQIU (JIYOULAONIANLVYOUZHEZIDANQUANBUFENGXIAN) DEYOU8LI;LAONIANLVYOUZHECHENGDANCIYAOZERENDE20LI;LAONIANLVYOUZHECHENGDANZHUYAOZERENDE15LI。LVYOUZHEDEJUTIGUOCUOZHUYAOBAOKUO:YINMANZISHENHUANYOUJIBINGDESHISHI、ZISHENJIANKANGZHUANGKUANGJIAOCHAQUEDUIZHANGTULVXINGGUOYUZIXINHUOSHUHUDAYI、YINZISHENBUZHENGDANGXINGWEIHUOYIWAIYINSUDAOZHIYANZHONGDERENSHENSUNHAIHOUGUO、JIASHUWEIJINDAOZHAOGUYUPEITONGYIWUDENGQINGXING。

                                3、 预防老年人出境旅游纠纷的若干建议

                                3.1、 完善旅游法及其配套法规, 严格执法, 加强出境旅游市场监管

                              星云棋牌官网下载   WOGUOJINNIANLAICHUJINGLVYOUFAZHANSHIFENXUNSU, ERLVYOUFALVFAGUIJIANSHEJUYOUXIANGDUIZHIHOUXING, CHUJINGLVYOUSHICHANGYINZHONGZHONGYUANYINCUNZAIJIANGUANBULIDEXIANXIANG。JINNIANLAI, WOGUONEIDIJUMINCHUJINGLVYOUYIYUANCHIXUSHENGWENXINGCHENGDEPANGDACHUJINGLVYOUGUIMO、LVYOUFENGXIANPINDUSHENGJIYUWEIHAICHENGDUJIAJU、YOUKEWEIQUANYISHIZENGQIANGDENGDAOZHIYOUKEMANYIDUXIAJIANGJIDUICHUJINGLVYOUTOUSULIANGZENGZHANGWENTITUXIAN, YINFASHEHUIGUANGFANGUANZHU。ZAICHUJINGLVYOUZHONG, XIAOFEIZHEBENYINGXIANGSHOUDELVYOUZIYOUQUAN、ZHIQINGQUANHEANQUANQUANDENGQUANLILVBEIHUSHIHUOBEIQINFAN。《LVYOUFA》DUILVYOUXIAOFEIZHEQUANYIBAOHUCUNZAIYIDINGDELOUDONGYUBUZU。LVYOUSHICHANGXUQIUWANGSHENG, ERLVYOUGUANLIBUMENGUANLIQUEWEI、ZHIFABUYANDENGXIANXIANGKEGUANCUNZAI, DAOZHILVYOUJINGYINGZHECUNZAIJIAOXINGXINLI, TIGAOLVYOUFUWUZHILIANGDONGLIBUZU。YINCI, BIXUZAIJINYIBUWANSHANLVYOUFAJIQIPEITAOFAGUIDEJICHUSHANG, JIADAZHIFALIDU, YANGEJIANGUANLVYOUJINGYINGZHEDEXINGWEI, JINZHIXUJIAXUANCHUANHEQIANDINGBAWANGTIAOKUAN, JIANCHADINGJIABUHELIXINGWEI, YANCHENGLVYOUJINGYINGZHEDEWEIFAXINGWEI, QUEBAOXIAOFEIZHEDEZHIQINGQUAN、ZIYOUQUAN, QIANGHUADUILVYOUXIAOFEIZHEDEHEFAQUANYIBAOHU。

                                3.2、 规范出境旅游合同, 明确国内旅游经营者与国外地接社的权利义务和责任

                              星云棋牌官网下载   CHUJINGLVYOUZHONG, GUOWAIDIJIESHEBANYANLESHIFENGUANJIANDEJIAOSE, DIJIESHESHIFOUJUYOUHEFAZIZHIJIQILVYOUFUWUZHILIANGHAOHUAIZHIJIEYINGXIANGDAOCHUJINGLVYOUZHEDELVYOUANQUANHEDUILVYOUCHANPINDEMANYIDU。BIXUGUIFANCHUJINGLVYOUHETONG, MINGQUELVYOUZHE、GUONEILVYOUJINGYINGZHEHEGUOWAIDIJIESHESANZHEZHIJIANDEQUANLI、YIWUHEZEREN, BAOZHANGCHUJINGLVYOUZHEDEXIANGGUANQUANYI。GUONEILVYOUJINGYINGZHEZAIXUANZEHEZUODUIXIANGSHI, YINGSHENZHONGXUANZEDIJIESHE, YANGESHENCHAQIZIZHI。TONGSHIYUGUOWAIDIJIESHEQIANDINGSHUMIANXIEYI, MINGQUEDIJIESHEDELVYOUFUWUNEIRONGHEFUWUZHILIANGBIAOZHUN。

                                3.3、 加大旅游安全的宣传和教育力度, 提高老年旅游者的旅游风险意识

                              星云棋牌官网下载   BAOZHANGLVYOUZHEANQUANSHICHUJINGLVYOUCHIXUJIANKANGFAZHANDEQIANTITIAOJIAN。XIANGDUIYUGUONEILVYOULAISHUO, CHUJINGLVYOUDEFENGXIANGENGDA。CHUJINGLVYOUANQUANFENGXIANBAOKUOZIRANZAIHAIFENGXIAN、GONGGONGWEISHENGFENGXIAN、SHEHUIANQUANFENGXIANHESHIGUZAINANFENGXIANDENG。DANSHI, WOGUOLVYOUZHEDUICHUJINGMUDEDIPUBIANQUEFAFENGXIANYISHI, HUOZHEDUICHUJINGDIDEFENGXIANLAIYUANRENZHIBUZU, HUOZHECUNZAIRENZHICUOWU, CONGERZAOCHENGFENGXIANFANGFANDESHUHUHUOPIANWU, ZHEISHIWOGUODANGQIANCHUJINGLVYOUSHICHANGYINGGAIDALIGAISHANDEDIFANG。YINCI, BIXUJIADALVYOUANQUANXUANCHUANLIDU。YIFANGMIAN, WOGUOZHENGFUJIQIZHUGUANBUMENYINGJIAQIANGDUILVYOUZHEJINXINGLVYOUANQUANDEXUANCHUANHEJIAOYUGONGZUO;LINGYIFANGMIAN, LVYOUJINGYINGZHEYINGCHONGFENLVXINGGAOZHIYIWU, QUEBAOLAONIANLVYOUZHEDUILVYOUCHANPINDENEIRONG、JIAGE、FUWUZHILIANGYIJILVYOUJIUFENDECHULICHENGXUDENGYOUQINGXIDERENZHI, QUEBAOLAONIANLVYOUZHEDUIZISHENSHENTIJIANKANGZHUANGKUANGHEXINGDONGNENGLIYOUZUGOUDEBAWO, QUEBAOLAONIANLVYOUZHEDUILVYOUMUDEDIWENHUAFENGSU、LVYOUSHESHIDENGYOUJIBENDELEJIE, SHIXIANLVYOUZHEYUJINGYINGZHEDEGONGYING。

                                参考文献

                                [1] 国家统计局.2018年国民经济和社会发展统计公报[EB/OL].http://www.stats.gov.cn/tjsj/zxfb/201902/t20190228_1651265.html.
                                [2] 徐博伦.影响我国出境旅游市场相关因素分析[J].齐鲁珠坛, 2018, (06) :24-25.
                                [3] 刘金栋.国内老年旅游者旅游目的地偏好研究[J].经济研究导刊, 2018, (17) :118-119.
                                [4] 谢朝武.出境游风险防控是全社会的责任[N].中国旅游报, 2014-07-24 (004) .
                                [5] 连俊雅.中国旅游业非诉纠纷解决机制的完善[J].江西社会科学, 2017, 37 (01) :203-211.
                                [6] 谢朝武, 黄锐, 陈岩英.“一带一路”倡议下中国出境游客的安全保障——需求、困境与体系建构研究[J].旅游学刊, 2019, 34 (3) :41-56.
                                [7] 汪传才.《旅游法》为旅游者架起三重保护网[J].旅游学刊, 2013, 28 (08) :21-23.
                                [8] 尹芳, 吴青兰.《旅游法》实施后我国旅行社行业发展态势研究[J].怀化学院学报, 2016, 35 (06) :62-65.
                                [9] 袁婉珺.旅游风险早防范[N].中国保险报, 2017-09-27 (005) .
                                [10]高原.浅析我国出境游保险的现状[J].上海保险, 2018, (10) :62-64.
                                [11]吴国清.国内外旅游风险感知研究述评[J].社会科学家, 2015, (12) :83-87.
                                [12]吴国清.城市居民出境旅游风险感知维度选划——以上海市为例[J].地域研究与开发, 2017, 36 (01) :109-114.
                                [13]张卓, 刘伟江.旅游消费者权益保护的现实困境及其立法完善[J].重庆社会科学, 2019, (9) :84-93.
                              星云棋牌官网下载   [14]陈佳玉.探究旅游消费者权益的保护路径[J].度假旅游, 2019, (03) :199.

                                邹伟能,张彩霞.59例老年人出境旅游纠纷民事诉讼案例分析及其建议[J].现代商贸工业,2019,40(28):132-134.
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